Refund policy

Your satisfaction is our #1 priority and guaranteed. If you’re not completely satisfied, you may return your purchase within 30 days for a complete refund or exchange,

Eyewear returned for credit or exchange must be in unused and saleable condition including all original packaging, accessories, and proof of purchase.

Eyewear with the removable/fixed eyecup, that has been worn, abused, damaged, or has pet hair, cigarette smell or any residue from facial products or medications, will not be accepted for return.

We highly recommend using a service that can provide a tracking number for shipping product back to us such as registered mail.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

This warranty does not apply to normal wear and tear, including but not limited to scratched lenses, accidental damage, misuse, and other issues determined by 7Eye Australia not to be a manufacturer’s defect.

For any claims to be valid product must have been purchased from an Authorised 7Eye Australia dealer and must include a copy of receipt of purchase.

Please email us on info@7eye.com.au or call on 03 52313405

Please note return shipping cost will not be refunded.